Terms of Service

Effective date: July 10, 2026

These Terms of Service govern access to and use of Bighter's public website. By using the site, you agree to these terms. If you do not agree, do not use the site. The website is intended primarily for businesses and professionals evaluating functional ingredients, raw materials, application support, and related sourcing opportunities.

Informational website

The Bighter website is informational and supports early business conversations. It is not an ecommerce store, consumer supplement service, account platform, or automated ordering system. Website content, Contact Form submissions, sample requests, partnership inquiries, and quote requests do not by themselves create a purchase order, supply agreement, exclusivity commitment, agency relationship, or other binding commercial contract.

Any sale, sample shipment, product qualification, pricing, specification, delivery commitment, or other commercial arrangement is subject to separate confirmation and any applicable written terms agreed by the relevant parties.

Ingredient information and buyer responsibility

Ingredient information, Product Categories, Formulation Goals, Application Solutions, Branded Ingredients, articles, and other website materials are provided for general business evaluation. Content may be summarized, preliminary, or updated as new product and supplier information becomes available. It is not medical advice, nutrition advice, legal advice, regulatory advice, or a guarantee that an ingredient is suitable for a particular formula, claim, market, consumer, or jurisdiction.

Buyers and formulation teams remain responsible for their own technical review, testing, labeling, claims, safety assessment, regulatory analysis, manufacturing controls, and compliance decisions. Do not rely on general website copy as a substitute for current specifications, written confirmations, professional advice, or application-specific evaluation.

Supporting Documents

The site may make selected Supporting Documents available for public viewing or download, such as specifications, certificates, safety data, allergen statements, or related materials. Documents may apply only to the identified ingredient, grade, lot, date, supplier, or market. Availability on the site does not guarantee that a document is current for your transaction. Request current, applicable documentation from Bighter before making purchasing, formulation, quality, or regulatory decisions.

Samples, quotes, and inquiries

You agree to provide accurate contact and business information when submitting an inquiry. Bighter may decide whether and how to respond, may request additional information, and may decline a request. Sample availability, quantities, shipping, pricing, lead times, minimums, territories, and commercial terms are not guaranteed by the public website and must be confirmed separately.

Acceptable use

You may use the website only for lawful purposes. You must not:

• Attempt to gain unauthorized access to administrative areas, accounts, systems, or non-public data.
• Interfere with website operation, security controls, rate limits, or infrastructure.
• Submit malware, automated spam, deceptive inquiries, or unlawful content.
• Scrape or copy the site in a manner that imposes unreasonable load or violates applicable law.
• Misrepresent your identity, affiliation, authority, or intended use of requested information.
• Use website content to make false, misleading, unlawful, or unapproved product claims.

Intellectual property

The website design, text, graphics, organization, and other content are owned by Bighter or used with permission and are protected by applicable intellectual property laws. Bighter names, logos, Branded Ingredient names, and related marks may be trademarks or brand assets. No license to use a trademark, supplier mark, copyrighted work, or other intellectual property is granted except the limited right to view and use the site for legitimate business evaluation.

You may not reproduce, publish, modify, distribute, sell, or create derivative works from substantial website content without appropriate permission, except where applicable law expressly permits the activity. Any authorized use must preserve relevant notices and must not imply endorsement or a commercial relationship that has not been confirmed.

Third-party services and links

The website may rely on third-party infrastructure or link to third-party websites, maps, documents, or services. Third parties control their own content, availability, security, and terms. Bighter is not responsible for third-party services merely because the website uses or links to them. Review the terms and privacy practices that apply when you interact with a third party.

Website availability and changes

Bighter may update, correct, suspend, or remove website content or functionality at any time. The site may experience interruptions, maintenance, errors, or security events. Bighter does not promise that every page, document, feature, or inquiry channel will always be available, complete, current, or error-free.

Disclaimers

To the extent permitted by applicable law, the website and its content are provided on an as-is and as-available basis without warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or results. Nothing on the public website is a warranty for an ingredient or transaction. Any express product warranty must appear in separately applicable written commercial terms.

Limitation of liability

To the extent permitted by applicable law, Bighter and its website service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, business interruption, or decisions made in reliance on general website content. Legal limitations vary by jurisdiction, so some exclusions may not apply to you.

Privacy

Use of information submitted through or generated by the website is described in the published Privacy Policy. The Privacy Policy is incorporated into these Terms by reference for purposes of explaining website data practices.

Changes to these Terms

Bighter may update these Terms as the website and its business processes change. The effective date identifies the current published baseline. Continued use of the site after updated Terms are published means the updated Terms apply to that later use, to the extent permitted by law.

Applicable law

These Terms are governed by applicable law. Nothing in these Terms limits rights or obligations that cannot lawfully be limited. Any dispute relating to a separate purchase, supply, sample, confidentiality, or commercial agreement remains subject to the terms of that separate agreement.

Contact Bighter

Questions about the website or these Terms may be sent through the Contact page or through the current contact details published in the website Footer.